Shipping & Delivery

Delivery Information - CraftersBundle

Welcome to CraftersBundle, your go-to destination for digital crafting designs. Here, we provide you with a seamless process to access and enjoy your purchased digital products. Please review the following information to understand how the delivery of our products works:

1. Instant Download:

Once your purchase is complete, you will be instantly provided with a download link. This link will be presented on the order confirmation page. Otherwise, a download link will be sent to the email address you provided during checkout (Check inbox and spam folders).

You will find our email on inbox or spam folder, if you find it on spam folder move it to the inbox to save lifetime access to our bundles.

2. Accessing Your Downloads:

To access your digital products, follow these steps:

a. Go to your email inbox associated with your purchase.

b. Locate the email from CraftersBundle containing the subject of your purchase confirmation.

c. Click on the download link provided in the email. This will initiate the download of the product to your device.

3. Download Formats:

Our digital products come in various formats, catering to different crafting machines and design software. Before downloading, ensure you select the appropriate format for your specific needs.

4. Multiple Downloads:

You are allowed to download your purchased products multiple times if needed. However, please refrain from sharing the download link or files with others, as this is against our terms of use.

5. Unzipping Files:

Some of our products are delivered in compressed ZIP files to expedite the download process. To access the design files within the ZIP file, simply double-click it after downloading. If you're using a mobile device, consider using a file management app to extract the files.

6. Need Assistance?

If you encounter any challenges while downloading or accessing your purchased products, our dedicated customer support team is here to assist you. Feel free to contact us at: contact@handsvg.com for prompt help. Provide us with as much detail as possible so we can assist you effectively.

7. Product Backup:

While we do not offer user accounts on our website, we recommend keeping a secure backup of your downloaded files on your personal device. This will ensure that you always have access to your purchases without the need to redownload.

Thank you for choosing CraftersBundle for your crafting needs. We're thrilled to be a part of your creative journey, and we're here to make your experience enjoyable and hassle-free. Get ready to dive into a world of crafting possibilities with our digital designs!